Shipping and Handling: All orders to the continental USA receive Free ground shipping via either USPS or UPS depending on size and location.
For shipping outside the continental USA please contact us via email at Scott@alexanderdesigns.us for quote prior to ordering. We will send you an invoice with a total amount.
RETURNS: If for whatever reason you are not thrilled with your order we are happy to accept returns. My goal is simply to put the right piece in my customers homes. All returns must be requested within 7 business days and items must be in original unused condition. Please email us at Scott@alexanderdesigns.us to request a return. Once approved I'll send a return label.... no cost to you.
WOODENWARE CARE: We only use non-toxic completely food safe finishes on our products. Simple care instructions are included with your purchase.
GIFTS: Please indicate in the notes section of the checkout if this is a gift and any note you may like to include. We are happy to write a card with your note for inclusion.
BESPOKE REQUESTS: Looking for something you don't see on the site? Let us know, we do custom pieces upon request.
EXPLANATION OF TWICE TURNED VS ONCE TURNED BOWLS:
Twice turned bowls are turned from green (unseasoned) timber, dried for several months then re-turned round after completely dry. They are sanded to perfection then receive a non-toxic food safe oil and wax finish.
Once turned bowls turned from green (unseasoned) timber to finished thickness. As they dry they take on an organic shape, unique to themselves and the trees they were sculpted from. They are sanded to perfection then receive a non-toxic food safe oil and wax finish.